Last updated on November 30th, 2023 at 12:53 pm

The company has announced plans to release an iOS 17 update that addresses a bug, and they are also collaborating with app developers to rectify issues related to excessive resource usage on devices.

Apple has pinpointed the sources of the overheating issue in its latest iPhone series, attributing it to a combination of a software glitch and specific app usage. The tech giant has committed to releasing an update for its iOS 17 software to rectify this bug. Additionally, Apple is in collaboration with developers whose applications have been putting excessive strain on its devices. This action was prompted by reports from users of iPhone Pro and iPhone Pro Max models who experienced elevated temperatures during use, surpassing 43°C (110°F) in certain instances. Apple stated, “We have identified a few conditions which can cause iPhone to run warmer than expected.” The company announced on Saturday that it is actively working on an iOS 17 update for the iPhone 15 series to prevent the devices from reaching uncomfortably high temperatures and is also engaged with apps that have been running in a manner leading to system overload.

Apple also mentioned that users might experience warmth during the initial setup or restoration of the phone due to increased background activity. Mark Zuckerberg’s Meta-owned platform, Instagram, recently made adjustments to its app to prevent it from causing excessive heat on the latest iPhone operating system.

While Uber and other apps like the video game Asphalt 9 are still in the process of implementing their updates, Apple assured that there are no safety concerns with the iPhone 15 in the meantime, and it won’t have any long-term impact on the phone’s performance.

The company clarified that the upcoming software update will not negatively impact the phone’s performance.

In the previous week, Apple’s community forum featured customer complaints about overheating issues with the high-end iPhone 15 Pro and Pro Max models.

One user expressed, “I’ve had the new iPhone 15 Pro and it’s so hot, it’s too hot to hold.” Another user said, “My skin hurts! What is going on with iPhone 15 Pro Max?”

Ben Wood, the Chief Analyst at CCS Insight, noted, “It is interesting to see that Apple has responded to the concerns around the iPhone 15 Pro devices getting hot. There was always an option to tweak the software to mitigate thermal issues and this appears to be the approach it has taken.”

Some experts speculated that the iPhone 15 Pro, which boasts a potent new chip from Taiwan, might be experiencing overheating due to its titanium casing, which may not dissipate heat as effectively as the stainless steel used in previous models. However, Apple clarified in its statement that the heating issue is unrelated to the titanium case. The company also emphasized that the problem is not connected to the switch from the proprietary Lightning charging cable to a USB-C port, a change made to comply with EU regulations.

The iPhone 15 became available for purchase on September 22nd. In the UK, prices range from £799 for the base model ($799 in the US) to £999 for the Pro ($999 in the US), and £1,199 for the larger Pro Max ($1,199 in the US).